As BILD.de, citing the news agency AFP reports, exploded a Samsung Galaxy J5 in the French city of Pau. The user reported that the device first overheats and ballooned on the back of the housing. Then explode the J5. According to the image, the customer wants to file a complaint against Samsung.
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New scandal after the touch 7 debacle?
Exploding smartphones currently represent a major problem for Samsung. Shortly after the launch of the Galaxy note 7 there many fires and explosions, attributed to the installed battery. Initially, Samsung wanted to replace the defective touch 7 against replacement devices. But even when this resulted in problems.
All news about the note-7 debacle
January 23 – Samsung released SchadensanalyseAuf of a press conference Samsung presented the results of several independent studies on the backgrounds of the note 7-fires. All investigations indicate the battery as a cause, at normal load or use any problems could be found. The battery of the lot A (first product recall) showed deformation while in the upper right corner, where the tip of the negative electrode is located. Battery of charge B (second callback) short-circuits showed as strongly projecting welds had penetrated the insulation tape and the separating layer between positive and negative electrode. And in a set of batteries, the insulation tape was missing completely! As a result, Samsung has developed an 8-point battery safety check, as well as new requirements for a safe product design. 20th December 2016: Many devices in the UmlaufAllen despite warnings seem many owners to not again give their Galaxy note 7. Also two months to stop selling and recall many devices are in circulation. Samsung confirmed only last month to have taken 90 percent of the copies from the market. But the remaining 10 percent is still a high number of devices, which surpasses even the total sales figures in many other smartphones. According to a latest survey by Apteligent are apparently still more Galaxy are collectively rated 7 in use, as LG V20 and OnePlus 3 T. Also the copies sold by Levonos Moto exceed this number less than Z or Google’s pixel-smartphones. A major blow, where Samsung strives very for a return of the defective smartphones. Maybe the recently announced update helps, with which the manufacturer wants to shut down the batteries of the remaining devices. 9 December 2016: Samsung turns off the juice! Note 7-most devices are likely to eke out their sad existence already in parts in the e-waste. Who is from the excellent Smartphone (Our site-Note 1.91 and thus actually at number 1 of the leaderboard) so far could not be separated, Samsung makes the now formally to return. So, recently banned the South Koreans the problem Smartphone in New Zealand from the cellular network and make it almost unusable.
In Canada, a similar fate is imminent the faithful note-7 users: Samsung breaks the last doors to the outside world with the Bluetooth and Wi-Fi connections. US owners are faring even worse: according to media reports, a software update to prevent charging of the battery. Samsung literally turns the juice to the touch 7. Thus, an history unprecedented in the Smartphone world finds its sad end. 5. December 2016: Cause found? Had a too aggressive battery design on Samsungs touch 7 disaster? A report of the website suggests instrumental, which rated 7 disassemble a Galaxy had apparently found the cause: the analysis shows that the layers of separation within the battery due to aggressive production parameters were too thin.
Also, Samsung in the Galaxy note 7 was the report after little space for the battery that extends by loading and unloading during his life time, and therefore usually requires a 10% security zone. In the two-month-old test device was hardly more space between the battery and cover.
Now external pressure is added, can break the thin separation layer between anode and cathode in the battery. This results in the worst case, that there is a short circuit inside the battery leading to a local overheating, so it ultimately comes in a kind of chain reaction even to an explosion. October 26, 2016: Update limited AkkuleistungMan can’t Samsung blame, to not do anything what is necessary in order to limit the damage caused by the grade 7, as far as possible. Limit is a good keyword, because the manufacturer does just that now with the battery of still running devices. In an E-Mail to all grade 7 users, Samsung describes an update that reduces the capacity of the dangerous battery by 40 per cent from 31 October 2016. So you want to minimize the chances of overheating and prevent further damage and animate also the last users of note 7 to the Exchange, because Samsung is apparently very keen to make the device never disappear.
Begs the question why anyone even uses the grade 7… October 25, 2016: Make out note 7 Note 8The note series is not at the end. As a kind of loyalty program, the manufacturer promises customers an S8 or grade 8 in his home country of South Korea under certain circumstances. Who has chosen an S7 or S7 edge as swap device there, gets the chance to switch immediately after release to the new generation in the coming year. The program stipulates that customers pay only half price for an S7 and 2017 for the transition will receive a discounted offer.
Thus, Samsung confirmed indirectly that, despite debacle, no end of the note series in sight is even if media and customers will look at the publication of the grade 8 with Argus eyes. 21 October 2016: betroffenMit other models of redemption of the Galaxy note 7 is an end to the problems at Samsung is not in sight. In the United States, a class-action lawsuit against the producers is submitted according to British media. The curious thing: It avoids risks of note 7. Over 30 customers complain because their cell phone models also should have ignites. According to own the mobile phone owners have suffered some great burns. The incidents are up to five years. The models Galaxy S2, Galaxy tab 2, Galaxy tab 3, Galaxy S3, Galaxy S4 active, Galaxy S5, S6 of the Galaxy, Galaxy S6 active and Galaxy S6 edge are affected. Samsung has not commented yet the incidents. October 19, 2016: Above the note 7 you do not WitzeJetzt, where is the crisis in the processing phase and actually just still waiting a replacement unit, the note turns out to 7 as Internet stunt. It began with a GTA 5 – Modder, who swapped the stickies in the game against a model of the grade 7 with the result that one can properly make mischief with the Smartphone in the game. That is the failing company but not funny and withdrew the developer the right to broadcast his video without further ADO. But the Internet is what it is, should the fight against the mod as a job for Don Quijote turn out to be what is once on the net, stays there. If you missed the video, for image snippets of the source computer.
What probably thinks Samsung if you end up there at the latest trend of costume for Halloween… October 19, 2016: Lufthansa bans note 7, a year of crisis for Samsung continues to klagenEs customers in the United States. If the touch-7 problem isn’t big enough, the Smartphone entails a gigantic amount of further conflicts. After American Airlines of rated 7 already refuse to transport and Air Berlin also granted the dangerous Smartphone no clearance, the Lufthansa now draws a border. According to the MDR must phone the baggage nor in the Pocket on board the plane. To avoid conflicts with the passengers who either may take the journey or keep the Smartphone, Samsung offers a numerous even at some airports. According to CNET, the group with high pressure is working to build a global network of contact points on the ground, who help during the data move and provide replacement smart phones.
Waiting for new devices is the reason of a suit of Samsung in the United States is facing. Reuters reports that a US lawyer representing customers, had to wait for weeks after the call, no longer to use the device, for replacement. That was a reason to complain because the contracts and thus the costs of customers continued, although they could make use of the service due to lack of Smartphone not. By Samsung now asks compensation. October 18th, 2016: Samsung turns zuNachdem that seem now supplied to customers suppliers, apparently turns to his business partner Samsung. Reuters reported that Samsung is for all finished parts for pay note 7 and the cost of the material, which was acquired for the manufacture of the products. Of the amount of the costs, the company made no details however the damage seems considerable, if even the South Korean Government worries about effects on the domestic economy and seeks dialogue with Samsung.
Together with the callback, the new purchases for end customers and complicated shipping of the defective devices billion damage in the House should stand for Samsung, which for a long time felt. There is still no information about the exact cause, which has led to the fire of the batteries. Once the Group has a result, you want to inform the public. October 17, 2016: Laboratory tested journal BatterienDas Wall Street reported that Samsung note 7 in the own laboratory has tested the controversial batteries for the Galaxy. According to the industry group CTIA certified laboratories for tests, which are mandatory for the use of batteries in the United States, Samsung is the only provider who doesn’t give out devices for testing. In these tests there have been no problems, so Samsung. The South Koreans not revealed why it should so do.
As a result of the debacle surrounding the battery announced the Group comprehensive changes to the quality assurance whether the in-House Office also affected? October 14, 2016: Samsung-mobile-chef on KippeAuf of a press conference in Seoul expressed Samsungs Elektronik-CEO Koh Dong Jin to the note-7 disaster. He was deeply distressed about what happened and will do everything we can to compensate customers and the reputation of Samsung tagged restore, executives said. Rumored to Dong Jin is being negotiated has a detachment of Koh. October 14, 2016: Samsung expects billion VerlusteSamsung note expected 7 drastic loss of profit the debacle with his mishaps Smartphone Galaxy by early 2017. The Smartphone market leader from South Korea puts the burden on the operating profit including the first quarter of 2017 converted more than 5 billion euros. Hope the gap through the production stop of note 7 in the Smartphone business, to fill South Koreans with other models in the upper price segment.
The end of grade 7 could reduce the operating profit of the current fourth quarter and the first quarter of 2017 to about 3.5 trillion won (2.8 billion euros), Samsung said. The Apple competitor had to cut already raised its forecast for the third quarter by a third from the previous 7.8 on 5.2 trillion won. October 13, 2016: Amazon takes note-7 accessories zurückAmazon an agreement with Samsung seems to have, that the shipping giant allows you to take back accessories. The verge reported that many customers were allowed to return even purchased accessories if the return period of 30 days had expired. Although there is no official action by Amazon, but about customer support, it seems to be possible to get rid of special note 7 accessories (for example cases) without loss. Should you be concerned, please contact Amazon via the support page. October 13, 2016: Fatal consequences for the UmweltDie withdrawal of the Galaxy notes 7 now calls also environmentalists on the plan. Samsung namely intends to scrap the Smartphone in its entirety, the portal of TechCrunch reports. This not only valuable raw materials are lost, there is also lots of toxic waste. Estimated that the withdrawal of the Galaxy produces grade 7 around 420 tonnes of e-waste.
Airlines prohibit the entrainment of the supposed Samsung flagship for security reasons. The South Koreans the mishaps Smartphone took finally completely from the market.
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